Continued bad service
<p>Good day,</p> <p> </p> <p>This is the 9th hellopeter complaint I am logging with reference to this issue as I still did not have a response. I have logged a claim with Absa insurance on the 2nd of January 2016. The fixes were only done in April and even though we are almost half-way through the year, there are still outstanding issues on which I have not received any feedback from Absa.</p> <p> </p> <p>The outstandings matters are:</p> <p>1. Loss of rental income (see email below and supportive documents attached - the email was sent on the 11th of APril, I have followed it up with a call and Absa has said they'll get back to me - I have not heard anything).</p> <p>2. Oven - The stove was fully operational prior to the geyser-burst, it has not worked properly since. Therefore it needs to be either fixed or replaced. Despite indicating that you'd have an assessor visit the premises to re-assess, nothing has been done.</p> <p>3. The back-door in the kitchen - this has water damage (as stated in a report submitted by ER Sallvite) and I have not heard anything as to when this will be fixed.</p> <p> </p> <p>Regards</p> <p>Tinus</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
