1 reviews | Active since May 2016

26 Jul 2016, 07:05

Continued bad service

<p>Good day,</p> <p> </p> <p>I hope this email finds you well. This is the 11th hellopeter complaint I am logging with reference to claim ********** and I do hope it would be the last one.</p> <p> </p> <p>The two outstanding issues from Absa home insurance is that the one room's ceiling needs to be replaced as there is a lot of water damage and we need to be reimbursed for our loss of rental income. We have sold the house and this needs to be fixed as a matter of urgency. The claim was logged on the 2nd of January which gives everybody an indication of the shocking level of service we have received from Absa.</p> <p> </p> <p>Regards</p> <p>Tinus Potgieter</p>

0
Replies (1)
Absa
Absa's reply26 Jul 2016, 11:08
Official

Dear Customer

Thank you for bringing this matter to our attention. I note that there is a complaint already logged on the 25 July 2016. Reference number **********

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,