LF
Lee-Ann Fourie
1 reviews | Active since Jul 2015
11 Jun 2019, 11:34
Consultants
When will ABSA employ consultants on their support and complaints line that can actually talk sense and understand. Parrot like answers all the time. Why call me if you going to stick to the same pathetic lines and not have any understanding to problem solve. Shocking. And of course you can never rate their service. Because they just know what the outcome will be.
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Replies (3)0
Replies (3)
Absa's replyOfficial
11 Jun 2019, 14:08Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply11 Jun 2019, 14:08
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
11 Jun 2019, 14:09Dear Lee-Ann,
We confirm that this complaint has been resolved telephonically. We do apologize for the inconvenience caused.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
We confirm that this complaint has been resolved telephonically. We do apologize for the inconvenience caused.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply11 Jun 2019, 14:09
Official
Dear Lee-Ann,
We confirm that this complaint has been resolved telephonically. We do apologize for the inconvenience caused.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
We confirm that this complaint has been resolved telephonically. We do apologize for the inconvenience caused.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
LF
Lee-Ann Fourie's updateReviewer Update
11 Jun 2019, 14:10Thank you Pravesh for contacting me and understanding my issue and helping to resolve the problem.
LF
Lee-Ann Fourie's update11 Jun 2019, 14:10
Reviewer Update
Thank you Pravesh for contacting me and understanding my issue and helping to resolve the problem.