kM
kaylene M

1 reviews | Active since Oct 2014

30 Nov 2021, 14:31

Consultant refuses to assist client

Please assist me with correct arrears amount your consultant dropped my call.

0
Replies (1)
Absa
Absa's reply30 Nov 2021, 16:30
Official
Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours.  Looking forward to being of service to you.  Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,