1 reviews | Active since Mar 2009
Consultant has no cooking clue how to talk to customers
You have an exceedingly rude customer consultant who seriously needs to be taught about how to speak to and treat customers. Her name is Patricia and if she worked for me I would have fired her based on the conversation undergone today. We will be looking for alternate credit facility based on the treatment received today.
Hi there
Firstly we would like to apologise for the service received.
We urgently would like to investigate the matter.
Please email us your ID/Card number or client code to *** in order to trace and request the call recording.
Kind regards
The Virgin Money team
Hi there
Firstly we would like to apologise for the service received.
We urgently would like to investigate the matter.
Please email us your ID/Card number or client code to *** in order to trace and request the call recording.
Kind regards
The Virgin Money team