consultant chases me a client away and refused to help me

<p>I visited the pinecrest branch at 11:30 to open four accounts for my kids but the main account was urgent as I needed it to get my money transferred immediately so I can pay my kids day care fees and buy them there monthly supplies but I asked the consultant if I will be able to use the account immediately if I open it today she said yes let's get everything sorted so you can start banking I asked for two mega u account and she said I will receive 4 benefits which are R20 meal voucher and 1 free movie ticket and 50% off greyhound bus service and 75mb data and that I don't pay for any banking fees ie.deposit fees anyhow I gave her my documents birth certificates of both my kids and proof of address and my ID she started typing the declaration and noticed that the proof address is not the same as on the system and asked me to go to fnb to get a bank statement so I can give the correct address as fica might decline and I said no I came with the documents that was required to open the accounts and why must I leave and come back if it is urgent that my kids need their money that day she started getting annoyed and handed my my paper work and was ready to call her next client but she wasn't done with me I then told her she has no right to decline me a new damn client that was interested in joining your company and then I said I have a proof of address on my emailed fnb bank statement but will not pay for it to be printed as I have no money she gave me her email address and I emailed it she then accused me of being stupid by saying I don't know what you emailed but there is no email from you in my inbox so I can not help you anymore I told her that I am not leaving without a bank account and card she glared at me and got aggressive in tone and then eventually she got the email with my bank statement and printed it and she started vandalising her office equipment slamming scanning machine and printer drawers and when I asked why she is so disrespectful she just looked at me and carried on then I asked about the life policy she said there is a pamphlet read it and call if you interested and can even afford it I felt like a child by her attitude towards me a new client she even disappeared 5 times whilst doing my son's account I got so sick of the situation I just wanted the cards and account number so I can pay for the day care and support my kids with the balance of their money she **** to me it caused so much inconvenience I had beg for financial help so I could pay my kids fees and supplies and to top it all off she disclosed a client's personal information in front of me whilst on the phone she was talking to a man Mr Abrahams she told him that he did not get the loan as his Lewis account is in arrears and that absa bank cannot give him the loan who does this **** she does I don't even work for absa and I am dying to work for your company and I know better and can do a better job than this consultant roshnee Govender I honestly came in for four products and literally left with 1 product that didn't even work until Monday the 22nd August I want to be paid out for the inconvenience caused and delay of my kids maintenance money and I want my benefits added like I was told I would get on the mega u account and I want to be refunded for time wasted and disrespected by your staff responsible persons roshnee Govender and Dean konar I even missed paying for our flights to Cape Town that we wanted to go see my kids grandfather all this because of the consultant lying and disrespecting me and tried to chase me away she doesn't know her job and brand and I honestly think I will be better than her in her job if I had the opportunity .....</p>