Consultant and customer service manager unhelpful and rude.

Wow if i knew all this ratings was this bad with this bank i would not have gone back . I did not use my account for a while with absa then recently went into the bank to get a other card as my card expired in 2021 the consultant who helped me never told me i hav almost 2000 of fees on my acc she did not even care to ask if im aware ,mind youi was unaware as i did not use my account for a whole few years . I received emails but only of my notice deposit account . I then received my very first salary in my acc boom half of my salary gone i go into the bank they tell me about fees etc , i ask them y ddnt the consultant explain this then i would hav made arrangements damn the manager aswell was so unhelpful nothing was solved the consultant got away everything was just closed after she gave me a call again and said about fees i never knew i had so much . Im so so dissapointed.. im definetly telling all my friends and family about this ****ty bank . Im so frustrated angry everything in one . Mixed emotions . Im DEFINETLY changing my bank accountfor better experiences .