DA
Dewald A
1 reviews | Active since May 2016
09 Dec 2021, 12:34
Consistent unsolicited marketing
Despite removing my details for marketing consent, I keep getting pestered on a weekly basis by ABSA Rewards and ABSA Credit Card to sign up for new services, or increase my credit card limits.
I have sent e-mails in November about this already - C-***5
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Absa's replyOfficial
09 Dec 2021, 14:31Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply09 Dec 2021, 14:31
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***4. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,