AV
Azél Viljoen
1 reviews | Active since Jan 2021
03 Sept 2024, 10:39
Considered moving back to ABSA but it turns out they're still useless
I left ABSA shortly after they changed their logo to the buffering icon because I couldn't deal with their uselessness for one more minute. I've been trying to re-open an account with them to potentially move back for more than a month to no avail. Just as slow, pathetic, uncommunicative, and unhelpful as always.
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Absa's replyOfficial
03 Sept 2024, 12:55Dear Azél Viljoen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply03 Sept 2024, 12:55
Official
Dear Azél Viljoen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw