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Lennon S

1 reviews | Active since May 2023

25 Mar 2024, 15:07

Confused

I did a credit card application last week Tuesday and I was told someone will call me to finalize my application for delivery of my credit card on Friday its now almost the close of business on Monday and still no call, I need these funds for the Easter period hence I app****

0
Replies (11)
Absa
Absa's reply25 Mar 2024, 16:33
Official
Dear Lennon Samduth  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is  C-***9. Kind regards, Group Customer Care Rezona Louw 
LS
Lennon S's update26 Mar 2024, 12:17
Reviewer Update
Still no call or outcome?
Absa
Absa's reply26 Mar 2024, 13:20
Official
Dear Lennon Samduth  Thank you for your posting.

Please refer to our email sent to your email address. Kind regards, Group Customer Care Rezona Louw 
LS
Lennon S's update26 Mar 2024, 13:27
Reviewer Update
Hi Rezona I did not receive any email only the one from Hello Peter to say ABSA has rep****, my email is ***
Absa
Absa's reply26 Mar 2024, 13:56
Official
Dear Lennon Samduth  Thank you for your posting.

The email has been resend to the above email address. Kind regards, Group Customer Care Rezona Louw 
LS
Lennon S's update28 Mar 2024, 10:31
Reviewer Update
Still no call or resolution and today is the 28th !
Absa
Absa's reply28 Mar 2024, 10:54
Official
Dear Lennon Samduth  Thank you for your posting.

Please refer to our email sent to your email address. The matter is still under investigation. Kind regards, Group Customer Care Rezona Louw 
LS
Lennon S's update02 Apr 2024, 13:33
Reviewer Update
Still no call or resolution
Absa
Absa's reply02 Apr 2024, 14:28
Official
Dear Lennon Samduth  Thank you for your posting.

Please refer to our email sent to your email address. Kind regards, Group Customer Care Rezona Louw 
LS
Lennon S's update02 Apr 2024, 15:05
Reviewer Update
I didn’t receive any emails please send to ***
Absa
Absa's reply02 Apr 2024, 16:49
Official
Dear Lennon Samduth  Thank you for your posting.

The email has been resend to the above email address. Kind regards, Group Customer Care Rezona Louw