mM
makhosi M
1 reviews | Active since Feb 2011
14 Nov 2018, 11:28
Confused
We tried to open an estate account at the Maponya mall branch and we were turned away because we don't have my mom's id who passed away 20 years ago. What irritates me is no one wants to give you a solution or an alternative. we have a death certificate which is supposed to be a legal document for the deceased. We went to Absa because she bought her house through Absa bank. Now tell me how will i look going to Home Affairs to apply for a decease id book
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
14 Nov 2018, 12:16Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply14 Nov 2018, 12:16
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
22 Nov 2018, 16:43 Good day Miss Masenya, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply22 Nov 2018, 16:43
Official
Good day Miss Masenya, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,