1 reviews | Active since Sept 2016

15 Sept 2016, 19:25

confidential information released without permission

<p>Today I received an sms stating I requested a settlement amount on the car I purchased just over two months ago. I never requested such information. I have made no changes to my account. A settlement letter was sent to the person who requested it. How can you allow my personal information to be provided without my permission? if a person wants to commit ***** you provide them confidential information without following procedures. I am an ex staff member and know this should have never happened. </p>

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Replies (1)
Absa
Absa's reply19 Sept 2016, 12:58
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd