ME
Maureen E

1 reviews | Active since May 2015

11 May 2015, 14:20

confidential information divulged

I have been receiving SMS notifications for another ABSA client living in Cape town. It is an irritation to me and divulging confidential account information to someone other than the account holder. I have contacted ABSA contact centre on several occasions to remove my cell phone number from that person's profile. What a joke. They keep telling me that can't be done - only if the account holder phones in herself. Please can some useful person (as opposed to useless) contact me to sort this out. This has been going on for a few years now.

0
Replies (1)
Absa
Absa's reply12 May 2015, 08:01
Official
Hello Maureen Engela,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd