MM
Mirriam M

1 reviews | Active since Aug 2017

31 Aug 2017, 10:33

Compliments for Thapelo Kekana

I have been pleased with service I received at Absa mall of Africa after spending 3hours on useless customer care online without any help ,however Mr Kekana professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. we need more people like Mr Kekana especially online consultants.

My sincere thanks to Thapelo Kekana for his excellent customer service. I would like to compliment the work attitude, enthusiasm and willingness to take on additional responsibilities.

Thank you so much for your dedication and hard work, your service was full of smile that made me feel at home:)

0
Replies (1)
Absa
Absa's reply31 Aug 2017, 13:58
Official


It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd