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deborah S

1 reviews | Active since Jun 2011

19 Aug 2021, 12:56

Compliment

My name is Deborah Cecila Steyn, I was at Absa in the Galleria Amanzimtoti to change a debit order. The queue was extremely long, and I had to wait, which seemed like forever, but the staff of Absa (although so busy), was efficient, friendly and helpful at all times to all the customers. Eventually, when I got into the bank, I still had to sit in a queue, which was now 15H55, just before they closed, and there were still 7 people in front of me at the customer enquires, but yet the staff did not rush, to get us out, they still were efficient and friendly, the whole of Absa staff. 16H10 I got to be helped by Nomvula Mnguni, who was so helpful and friendly, although it was so long past the cut off time. Absa thank you for the great service, and great staff, proud to be a Absa client.

Kind Regards Deborah Steyn

0
Replies (1)
Absa
Absa's reply19 Aug 2021, 16:32
Official
 Dear  Deborah Steyn 

It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to clients. 

I wish to take this opportunity to thank you for the time and effort to bring this to my attention. 

Kind regards
 Rezona Louw
Customer Value Management
 Absa Bank Ltd