CM
Cynthia M
1 reviews | Active since Nov 2019
05 Oct 2023, 13:47
Complaints department useless
Absa complaints department
The service from absa complaints department is shocking.I have had a complaint from June to date theee is still no response.Last week I phoned in and spoke to Tumisho and Marieke from complaints and like corpse they are quite.This bank has such a bad service it’s like they are intentionally trying to get rid of clients
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Absa's replyOfficial
05 Oct 2023, 14:24Dear Cynthia Msimanga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply05 Oct 2023, 14:24
Official
Dear Cynthia Msimanga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,