JB
Jason B

1 reviews | Active since Oct 2015

13 Oct 2015, 08:30

Complaints department fails to give feedback

Case Ref No. *** . I've emailed my complaint to their complaints department on 29 September 2015 and still awaiting feedback. Absolutely acceptable. Not the first time. I'd like to see how long they take to answer this. I will go to social media with this.

0
Replies (1)
Absa
Absa's reply13 Oct 2015, 12:46
Official
Hello jpb101,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd