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Phumelelo M

1 reviews | Active since Sept 2022

16 Sept 2022, 13:36

Complaint with Absa Bank

Absa bank deducted my money claiming i had a Personal loan with them in 2002,which i have never had an Absa account before this year. When i queired them at the branch they directed me to theier ***** department which i am not happy with the way they are conducting their investigation. My contact number is ***

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Absa
Absa's reply16 Sept 2022, 15:14
Official
Dear Phumelelo Maxson Mngomezulu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***0. Kind regards,Group Customer CareRezona Louw