1 reviews | Active since Nov 2014
COMPLAINT! POOR SERVICE!!!
<p>I went to Absa Eastgate this morning.... had such a bad experience... the staff is so ***********... they give you incorrect info. I asked them where I need to go to get a release session form.... they told me to stand in the que of the tellers... after standing for an half an hour.... they told me that I need to customer services...where I waited another half an hour.... then the consultant Lindiwe could not even help me... I spend a hour waiting and then to be told that the homeloan account people does not answer there phones... I could not wait for another half an hour and had to leave.... when back in the office... I phone Absa Homeloans once again ********** 007... no joy again!!!! they told me I need to go to branch... I WILL BE CLOSING MY ACCOUNT SOON WITH ABSA.... AS I REALLY THINKS THEIR SERVICE IS VERY VERY POOR!!!!!!!!!!!!!!</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with an account or ID number to enable me to lo a formal complaint for you, this will be escalated to the relevant Branch Area Manager to investigate and resolve.
Kind regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with an account or ID number to enable me to lo a formal complaint for you, this will be escalated to the relevant Branch Area Manager to investigate and resolve.
Kind regards
Claudette
Best regards,
