MT
Mavis T

1 reviews | Active since Apr 2023

12 Apr 2023, 17:02

COMPLAINT ON : ALINAH GUMEDE

Business Name : ABSA IDIRECT INSURANCE Good Day, I am writing a review regarding the services I had received prior making a request for help to various consultants at Absa idirect Insurance, The consultant who had gave me a hard time is Alinah Gumede, she gave me an attitude and was being difficult with me (rude). Change your attitude, You are their to serve us as customers not for us to praise you. You are not God. If you are tired resign from Work. You will tarnish and destroy the reputation and name of Absa idirect Insurance, if you do not change your attitude.

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Replies (1)
Absa
Absa's reply13 Apr 2023, 09:44
Official
Dear Mavis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  The reference number for your complaint is C-***3. Regards Pravesh Bejay Absa Bank Group Customer Care