PK
PALESA K
1 reviews | Active since Apr 2014
24 Mar 2022, 10:09
Complaint not handled
I contacted Absa complaints regarding reference C-***4,requesting bank account details to make payment to my AVAF account, my complaint was closed without being resolved and as a result I contacted the complaints line directly,I was told I would be contacted and still have not received any contact details or bank details to date. All I want is to be able to make payment into my account!
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Absa's replyOfficial
24 Mar 2022, 12:41 Dear Palesa Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply24 Mar 2022, 12:41
Official
Dear Palesa Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Vanessa Crowe Group Customer Care