IK
Irma K
1 reviews | Active since Aug 2017
18 Dec 2018, 08:58
Complaint Lack of Service
I app**** for a credit card more than 1 or 2 months ago and never knew I was approved. I only came aware of that when Absa emailed me to fill in a survey rating their service....Really. I filled in the survey as per their request and I also mentioned my dissatisfaction regarding their service, because when I app**** I phoned several times to the Call Centre for assistance on the web, and they could not assist me. I even gave my landline and cell number to phone me back after filled in the survey, but nobody phoned or contacted me yet.
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Replies (2)IK
Irma K's updateReviewer Update
19 Dec 2018, 08:56I see ABSA tried to phone me on my cell !!!! I did gave my landline also, why do they not phone me on my landline as we are not allowed at work to use cell phones.
Please ask ABSA to phone me on my landline ********** 188
IK
Irma K's update19 Dec 2018, 08:56
Reviewer Update
I see ABSA tried to phone me on my cell !!!! I did gave my landline also, why do they not phone me on my landline as we are not allowed at work to use cell phones.
Please ask ABSA to phone me on my landline ********** 188
IK
Irma K's updateReviewer Update
19 Dec 2018, 11:24STILL WAITING A CALL BACK - I see ABSA tried to phone me on my cell !!!! I did gave my landline also, why do they not phone me on my landline as we are not allowed at work to use cell phones. Please ask ABSA to phone me on my landline ********** 188 between 08h00 - 13h00 OR 14h00 - 16h00.
IK
Irma K's update19 Dec 2018, 11:24
Reviewer Update
STILL WAITING A CALL BACK - I see ABSA tried to phone me on my cell !!!! I did gave my landline also, why do they not phone me on my landline as we are not allowed at work to use cell phones. Please ask ABSA to phone me on my landline ********** 188 between 08h00 - 13h00 OR 14h00 - 16h00.