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Nomvua N
1 reviews | Active since Mar 2020
31 Mar 2020, 17:18
Complaint
This is a complaint I have for Absa bank, been calling non stop for last two weeks without any help. Absa failed 4times to adjust my interest rate on the personal loan I have with them. And no one cares to assist.
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Replies (1)0
Replies (1)
Absa's replyOfficial
01 Apr 2020, 08:10Dear Nomvua, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply01 Apr 2020, 08:10
Official
Dear Nomvua, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd