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Kobus T

1 reviews | Active since Oct 2015

22 Aug 2017, 15:11

Complaint - Absa Credit Card Account - Outstanding.

Good day, My spouse has a overdue credit card account with Absa Bank, which, since February 2016, we have dealt with the attorneys, to whom the account was handed over.

Underneath is the gist of an e-mail forwarded to Absa, 2017/08/22 @ 14:19 :

""Good day,

Since February 2016, we have forwarded, quarterly, sworn declarations to Anders Incorporated Attorneys, by their request, confirming that Mrs H M Theron, has no work and only receives her monthly income from Sassa and a small interest from Sanlam, and that she is in no position to contribute any moneys towards her CC Account !

Now suddenly, some new attorney's from Durban, phoned, called her just now, demanding, very very rude, that she, my spouse, must pay monthly R 2, 900.00, as they are handling her account now ( we were not aware of the fact, up to now, that Absa has re-called the account from Anders Inc. Attorneys, already in 2016 ).

Please be aware of the fact that I also have a legal background, by experience, and that I will not allow anyone to intimidate my wife, in something that she definitely cannot accomplish ! Worst of all intimidating an elderly lady of 71 years of age, in a rotten and ******* South Africa, she is not the only one that is in financial difficulties, definitely not !

I am forwarding you the last affidavit under a separate e-mail, ASAP !

Please advise urgently !

Thank you and kind regards, God Bless !!!!!!!

FOR Mrs H M Theron - Account Holder How can a snot nose person from a group of attorney's endeavour to intimidate an elderly lady, without obtaining facts, 1st, THIS COUNTRY IS GOING DOWN THE DRAIN, BY THE SECONDS, MILLIONS OF PEOPLE ARE EXPERIENCING FINANCIAL DIFFICULTIES, BUT MONIES MUST BE PAID, THAT WE DON'T HAVE !!!!!

0
Replies (5)
Absa
Absa's reply23 Aug 2017, 10:38
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with the account holders ID or Account number to enable me to log a formal complaint for you, this can be sent via private message.

Regards

Claudette

KT
Kobus T's update23 Aug 2017, 12:32
Reviewer Update
Dear Claudette I have forwarded you my wife's ID, in private, but what I don't understand, is that the mentioned quarterly affidavit's, the latest one, with full details, was attached to the complaint, via Hello Peter, yesterday, as well, as per e-mails forwarded, to your appllcable collections department, the same date, AND YET YOU STILL REQUEST MRS H M THERON'S ID NO ? That tells me that either my complaint was not thoroughly read OR IT DOES NOT ATTRACT YOUR FULL ATTENTION, IT DESERVES, BY GOD'S GRACE ????? !!!!!!! Regards. Kobus Theron ( J S ) - Spouse FOR Mrs H M Theron.
KT
Kobus T's update25 Aug 2017, 13:26
Reviewer Update
Good day, Underneath is an sms, received, presumably from your current attorney's on our case, which I am ignoring, As yourselves, did not update us on the status quo, on our complaint ! I intend to make a case of harassment, ASAP, against them, simultaneously, advising the Human Rights Commission, of this outmost ridiculous treatment ! We have no money's, no possessions, and cannot pay, it was al set out to you, in all info allready forwarded to you, what our financial status is !!! Thank you and kind regards, God Bless !!!!!!! Mrs H M Theron URGENT REMINDER! Our records reflect that you have FAILED, alternatively, REFUSED to make a payment on your Absa Credit Card account this month. You MUST rectify your ccount by making an MMEDIATE payment. Call Daly now on ********** 389. DO NOT IGNORE! Ref: ********** On 24 Aug 2017 11:56 AM, "helena theron"
KT
Kobus T's update19 Sept 2017, 13:28
Reviewer Update
Good morning, Underneath is the gist of my e-mail, again to Absa Bank, and their subsequent Attorneys, which is absolutely a disgrace, to say the least !!! ""Good morning Claudette, CC : Daly Attorneys's Mrs H M Theron - Spouse and Account Holder This morning's happenings : - Since your previous reply, we haven't received any word from you, regarding my complaint, via "Hello Peter", It's Absolutely A DISGRACE ! - Your attorney's on this case, whom had, since date, not bothered to reply on my e-mails to them, to which our quarterly affidavit's, were attached, which were forwarded to the previous attorney's, as previously discussed, ALSO A DISGRACE ! - Instead they are calling my wife, Mrs H M Theron, since this morning, by just calling and then put the phone down, by them, THAT IS AN OUTMOST AND DELIBERATE HARASHMENT, ALSO A DISGRACE ! - Subsequently, I have called them @ 09:31, this morning, and have spoken to your attorney's receptionist to carry forward, this : - The harassments stops immediately, if not, WILL I REFER THIS MATTER TO THE HUMAN RIGHTS COMMISION, AND OPEN A CASE OF HARASHMENT WITH THE SAPS, THIS IS IT, I AM NOT SCARED OF YOUR ATTORNEY'S TREATHS, WE HAVE NO MONIES AND NO POSSESIONS, ETC., AS PREVIOUSLY EXPLAINED, IN WRITING, WITH ATTACHMENTS !!! IT'S ABSOLUTE A DISGRACE !!! Furthermore, I am not interested in your excuses, it's excuses, that's placing our Country in this poor state, as is !!!!! AND OVER AND ABOVE, WE PLACE OUR TRUST ONLY IN JESUS CHRIST, OUR ONLY REDEEMER AND SALVATION !!!!!!! Thank you and regards.""
KT
Kobus T's update19 Sept 2017, 16:28
Reviewer Update
Good day, By The Grace Of Jesus Christ And HIS Intervention, In This Matter, The Problem Had Been Solved, To The Satisfaction Of All Parties Involved, Thank You Jesus, Amen Amen Amen !!!!!!! Also our sincere thanks to Lesley from Absa and the assistance of Hello Peter, God Bless you all !!!!!!! Kind regards. Kobus Theron.