Complaint About Customer Service at Absa Ga-Rankuwa Branch

Dear HelloPeter Team, I would like to lodge a complaint regarding the service I received at the Absa Bank branch in Ga-Rankuwa. I was assisted by a consultant named Gloria Mamabolo, and unfortunately, my experience was very disappointing. While attending to me, she appeared distracted and was handling other matters instead of focusing on my request. I felt that my issue was not treated with the attention or urgency it deserved. Additionally, she mentioned that the system was slow, but it seemed this was not entirely accurate, as her lack of engagement suggested otherwise. Overall, her attitude came across as unconcerned and unprofessional. I believe that customers deserve attentive and honest service, and this experience did not meet those expectations. I kindly request that this matter be addressed to improve customer service at this branch. Thank you for your attention to this issue. Kind regards,