NP
Nicola P

1 reviews | Active since Oct 2016

05 Oct 2016, 14:49

Complaint about ABSA Mega U Department

<p>Since the 8th September 2016 I have been trying to open two Mega U accounts for my two children. I have sent 9 emails most of them chasing and phoned 3 times. I received one phone call on the 18th September requesting a further document. All documentation requested has been sent and is correct. I have yet to receive a response inspite of emails chasing up the matter. </p>

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Replies (1)
Absa
Absa's reply06 Oct 2016, 10:06
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,