tM
tumi M
1 reviews | Active since Mar 2015
30 Aug 2022, 21:33
Complaint
Ref: C-***7 I lodged a complain on the 11/08 with ABSA Action Line and Sophie Peete promised me feedback on the 23/08 @ 12:30 after several follow ups still no feedback. Why are we paying for service if we cannot use it when we need it.
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Absa's replyOfficial
31 Aug 2022, 09:12Dear Tumi Mothogwane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Absa's reply31 Aug 2022, 09:12
Official
Dear Tumi Mothogwane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Group Customer CareRezona Louw