JM
Joann M

1 reviews | Active since May 2013

07 Jun 2017, 15:17

complaint

<p>On the 15th may , i wrote a review . Absa replies asked for my account number as i provided . Today is the 7th of June and no one assisted me </p>

0
Replies (3)
Absa
Absa's reply08 Jun 2017, 10:07
Official

Dear Customer

Thank you for bringing this matter to our attention.I have noticed that the account was made active and that feedback was given to you as per feedback from the one of the case managers. Also what we noticed is that the card has been in use since then.

We apologise for inconvenience caused.



Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

JM
Joann M's update08 Jun 2017, 10:47
Reviewer Update

i dont think you ubderstand

i cant get nitifications or do online banking , but i have been "activated "

Absa
Absa's reply08 Jun 2017, 11:45
Official

Apologies for that. We have logged your matter on the system for digital department to assist, and we will provide feedback

Best regards,