1 reviews | Active since Nov 2016

12 Nov 2016, 11:44

complaint

<p>went into the bank today to retrieve old bank statements. only to be told Ii will be charge R 50 per month. that to me is unacceptable. I am a platinum banker. All my credit card are with you, my home loan, car loan. now you want to charge me for getting information from your servers? I tell you what I will be looking into moving to a different bank. that does not **** me up the ass like you assholes. and I will be referring the matter to the banking ombudsmen. as this **** has got to stop. we the people are being ****ed over by you nonstop where does it end???????</p>

0
Replies (1)
Absa
Absa's reply14 Nov 2016, 08:56
Official

Dear Pieter

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd