DV
DEIRDRE V

1 reviews | Active since Sept 2013

07 Sept 2016, 14:17

Complaint

<p>My mom took out a policy for herself in April of 2010 at the uitenhage branch. She never filled in her beneficary details how that is possible i dont know. She is now deceased and we want to claim now they have ins and outs. Who was the consultant? How was she or he so hasty to get a customer but the form doesnt contain everything. </p> <p> </p> <p>We need the money now now they want letter of authority while my father is i the living.</p> <p> </p> <p>Bad bad bad. Im sick and tired of these policies that you pay dilligently and when you want to claim they have excuses.</p> <p> </p>

0
Replies (1)
Absa
Absa's reply08 Sept 2016, 06:48
Official

Dear Deirdre

Thank you for bringing this matter to our attention.

Kindly provide me with your Moms ID number to enable me to log a formal complaint for you, this will be escalated to Absa Insurance to investigate and resolve.

Kind regards

Claudette