Complaint

If i can say i am angry, it will be an understatement. However, i would like to voice the following:<br> <br> If you are ever stranded and you have an ABSA I-Direct or an ABSA Innovation warranty for machanical breakdown, Dont ever think you will be fine, you will be left with your family straded to see for yourself.<br> <br> on 21/3/2016 i was traveling from Mooiriver to Melmoth and my vehicle displayed an engine fault idicator, i then contacted ford who came and requested i take the car to their nearest workshop of which i did. after inspection, i was told the vehicle is un-drivable and i had to leave it for repairs. Contacted absa I-Direct and i was told (UNFORTUNATELY SEE FOR YOURSELF AS YOU DROVE THE VEHICLE YOURSELF TO THE REPAIRER, WE CAN ONLY ASSIST IF IT WAS TOWED THERE). I was stranded with my five year old daughter, 250km away from home. The previous week, i had also the same incidend where ABSA innovation refused to pay Volvo for a Non-serviceable item which should be covered under ABSA innovation warranty.<br> <br> I never knew that some companies could be so insensive and with no regard to safety of our loved ones. By the way i got home at 11h00 at night yersteday with my kid