1 reviews | Active since Feb 2015
complaint
Went to Absa bank at maponya mall earlier in the day. I then went straight to the pc to do an internet transfer, as I was busy I noticed that I couldn't go through to the next page and I then called on some guy on the floor to come assist and I had to wait over 15 minutes for the person to come assist . I later had to ask another consultant to assist and he just went past saying he is off to a meeting I must ask any other consultant that might go pass there. I was left stunned by the fact that the gentleman decided to leave me stranded without offering to help or atleast refere me to the next person who would assist. Very disappointed with lack of professionalism displayed by consultants at this bank.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
