SN
Stella N
1 reviews | Active since Aug 2023
30 Aug 2023, 17:20
Complaint
I am sick and tired with ABSA now 😪 I've been banking with you guys for over 4 years now and it has been one drama and changing things after another, I am super devastated with everything you guys doing.... For over one week now since I came to the branch to change my savings account to cheque account but up to now I am still waiting, because ABSA head office hasn't done anything 🙃 I would like to know if you do this with everyone or its immigrants thing, because as I know all my documents are in order, so I would like to know what is really going....
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Replies (1)Absa's replyOfficial
31 Aug 2023, 08:00Dear Stella Ngoie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Absa's reply31 Aug 2023, 08:00
Official
Dear Stella Ngoie
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0 Kind regards,Group Customer CareVanessa Crowe
