NM
Nkgatliseng M

1 reviews | Active since May 2016

31 May 2016, 11:53

Complain about provident fund

<p>I have put provident fund clam early July they kept on saying I must resend the forms because they can't see it on their side only in October 2016 they say they got the forms, must wait 3 mouths then I must call again I kept on calling for the follow up the will tell me I must resend something alse.and finally they say they got the clam November 2016 the say I must wait for the sms till now am waiting. I call again today they told me I must send banking details cz it's out dated.</p>

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Replies (1)
Absa
Absa's reply22 Jun 2016, 10:46
Official

Dear Customer

We apologise for the delay in response. Please advise if you still require further assistance

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd