bM
busi M
1 reviews | Active since Dec 2015
10 May 2021, 15:51
Complain about poor service
Absa Maponya Mall worse bank I have come across working with 3 people at a customer service and then one left time 3.47pm people still to be served 7 meaning the last one will leave at 6 or 7pm Showing that they are serving township sad I wouldn't recommend it bad service One consultant had to leave her desk for more than 30mins
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Absa's replyOfficial
11 May 2021, 10:05Dear Busi
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care
Absa's reply11 May 2021, 10:05
Official
Dear Busi
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***3. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours .
Kind regards,
Daphne Le Grange
Group Customer Care