SB
Suzan B
1 reviews | Active since Nov 2018
01 Nov 2018, 08:45
Complain
I have called the call centre to query an unauthorized debit order and after 18 minutes of holding the consultants told me that she cnt hear me and after the money I spend on the phone and not get assisted its actually pathetic. I demand an urgent call back before end of business day ********** 837
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
01 Nov 2018, 10:22Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply01 Nov 2018, 10:22
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
SB
Suzan B's updateReviewer Update
01 Nov 2018, 10:50i want to stop and reverse the unauthorized debit order
SB
Suzan B's update01 Nov 2018, 10:50
Reviewer Update
i want to stop and reverse the unauthorized debit order
Absa's replyOfficial
01 Nov 2018, 11:22Please advise how much it is
Best regards,
Absa's reply01 Nov 2018, 11:22
Official
Please advise how much it is
Best regards,