Company Director

Utterly disgusted by the unprofessionalism of Absa and costly errors.

I opened an account online, called in and requested for a bank confirmation letter twice which was never emailed to me. Upon going to pick up business card at the nominated branch made by me it turned out the card was sent elsewhere.

I requested for a confirmation letter in branch (Absa Sanridge) only to realise (after a client made several failed paid attempts) the account number stated on the bank confirmation letter is incorrect.

Why would a consultant make such an error?? Some sort of inside *****????

As if the dilemma ends there, I have been in the branch again a few times and been unable to login to Internet banking due to the fact that the system will not send an authentication code to my cellphone number.

Could I have all these corrected as quickly as possible and have the a bank confirmation letter with the correct details emailed to me together with the online banking system authentication verification resolved. I can't keep contacting the bank and going back and forth in this pandemic as if I don't have a business to run.