MG
Muofhe G
1 reviews | Active since Jan 2018
05 Mar 2021, 09:14
Compaint
Good day
I sent an email to absa about a week ago regarding my bank account which is currently showing that I am owing over r300.
I was previously an absa staff and I have not been working since last year December,
I notice that since from January 2021 there have been huge fees on my account that has been added without any communication what so ever regarding my account. Below is the case number that I received regarding closing my account and that was all.
I am so disappointed with the service that I have been receiving.
I am requesting my account to be closed as I am not working with no income. : C-***1 Account closure request ref
I want this resolved as soon as possible.
Regards Muofhe
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Absa's replyOfficial
05 Mar 2021, 10:49Dear Gaebee Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply05 Mar 2021, 10:49
Official
Dear Gaebee Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***8. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care