SM
Simone M
1 reviews | Active since May 2018
21 Oct 2020, 11:34
Communication to clients during pandemic
During the pandemic absa has provided excellent service and great communication during this time. I did not once have to call with queries. They contact you to ensure that you know your options and what is happening, if need be. I am very impressed with the service I have received during this very challenging time. I did not feel that any communication that they have made has been a waste of time.
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Replies (1)Absa's replyOfficial
21 Oct 2020, 16:07Dear Simone Mackrill
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
Absa's reply21 Oct 2020, 16:07
Official
Dear Simone Mackrill
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd
