SM
Simone M

1 reviews | Active since May 2018

21 Oct 2020, 11:34

Communication to clients during pandemic

During the pandemic absa has provided excellent service and great communication during this time. I did not once have to call with queries. They contact you to ensure that you know your options and what is happening, if need be. I am very impressed with the service I have received during this very challenging time. I did not feel that any communication that they have made has been a waste of time.

0
Replies (1)
Absa
Absa's reply21 Oct 2020, 16:07
Official
Dear Simone Mackrill

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Rezona Louw
Customer Value Management
Absa Bank Ltd