IA
INSAUF A

1 reviews | Active since Aug 2011

31 Jul 2024, 17:11

Communication

ABSA,

I have received bank letter that no funds are due as I have settled my account. It has also been closed for years. I have been contact by DMC requesting payment for debt that I do not own.

Can you liaise with this company as I am sure they are doing it to other people as well. It is rather unprofessional to reach out to someone with false claims.

0
Replies (2)
Absa
Absa's reply01 Aug 2024, 10:16
Official
Dear Insauf, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback.  Kind regards, Basani HlungwaneAbsa Bank Ltd

Best regards,

Absa
Absa's reply01 Aug 2024, 10:25
Official
The customer cancelled his insurance policy due to the bad experience with the insurance agent who was very rude to the customer.

Best regards,