1 reviews | Active since Feb 2018
commercial property sale
today the 14/02/2017 at 10.00 am first complain I have spent now exactly 3 hours to do an application online for a home loan but there is a problem regarding your services for example it allow me just 3 numbers of the amount that I want to purchase if I put 1 number further it go back to 0. I received my estimator certificate back with reference number ********** 4218 and I qualify for a loan of R11-00 wow fantastic. The telephone nr I received to phone ********** 165 don’t exist. Nowhere on your web page it explain that if I want to by a farm that it will under commercial property’s Really this is not good and it is frustrating, can you please do something about this.
today at 14:00 second complaint I am now sick and tired of this struggle, I have phoned this entire no’s ********** 65, ********** 2, ********** 000, ********** , ***, ***and every time they put me through to another department. This has taken me the whole day now and all my airtime and it seems to me that ABSA isn’t interested to give me a commercial loan. If a consultant for commercial property sale doesn’t phone me back in the next half hour that will take my application via phone I will for sure take my business to another bank that will assist me
look at my estimator certificate
Dear Mr Lee,
Congratulations you could qualify for a home loan amount of R11.00
This certificate is valid for 90 days and will expire on 2018-05-15. Please refer to attachment. This certificate has been issued on the information provided (including the maximum purchase price indicated). Any change in the information provided will result in you having to complete a new application.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
