VM
Victor M
1 reviews | Active since Dec 2019
21 Dec 2019, 11:18
combi card has prohibitive holds
I received a new credit card from ABSA, and application went smooth, so, three stars for that. You sent my card to a different branch for collection where the consultant clearly had issues with me for whatever reason. Now, when I link the card to my online banking profile I get "combi card has prohibitive holds". Someone (or the consultant) pressed a button to make this happen while activating my credit card. A customer service agent at ABSA INNER CITY (JHB) failed to resolve it today. Why ABSA why?
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Absa's replyOfficial
23 Dec 2019, 11:03Good day,
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's reply23 Dec 2019, 11:03
Official
Good day,
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management