1 reviews | Active since Jan 2017
<p>I received a phone call from Mr R van Rensburg threatening me that ABSA handed over my account for external collection of my vehicle.</p> <p>This was the first I heard about any outstanding monies owned on my account.</p> <p>I pay this account every month via cash deposit.</p> <p> I phoned ABSA this morning and was transferred from Buhle to Ginelle and then Denny and I had to hold the line for over 20min when the call was cut off.</p> <p>ABSA handed over my account without notifying me or giving me a chance to get to the bottom of this. </p> <p>Please can someone call or try and assist me to get this resolved before Mr van Rensburg collect my car.</p> <p>I paid the money every month and need be I will make a payment into the account as good faith until this gets resolved</p> <p>I am very upset regarding the way that ABSA handled the matter and just handed over my account for collection. I need this resolved as a matter of urgency as i need my car to travel to work and back. Mr R van Rensburg told me that if this matter is not resolved today he will collect my car, he did not even give me time to try and resolve this matter or send him prove of payment or try and get this sorted on the side of ABSA.</p> <p>I am not happy with the way that this was handled and need this sorted.</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
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