KH
Kelly H
1 reviews | Active since Feb 2018
06 Nov 2020, 09:32
Clueless staff poor service
Staff clueless. Customer service pathetic. What a waste of calls and time. No care for customers at all. Ask them any questions and they must call you back coz they clueless.time to move to another bank
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
06 Nov 2020, 12:12Dear Kelly, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply06 Nov 2020, 12:12
Official
Dear Kelly, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
06 Nov 2020, 12:13Dear Kelly, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply06 Nov 2020, 12:13
Official
Dear Kelly, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***0 . I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
KH
Kelly H's updateReviewer Update
06 Nov 2020, 15:51It takes a lot to get the attention of Absa. I see how quick they act once on hello Peter. Pity it does not impressed me the stress and time wasted. I hope millions of political see this failed ABSA BANK AND HORRIBLE EXPERIENCE AND STAFFLINT IMPERSONATING MANAGERS AND CUTTING MY CALLS WHEN I ASK FOR A MANAGER. IT IS DISGRACEFUL. AND RUNNING AROUND AFTER I LODGE HELLO PETER AND CALL HEAD OFFICE IS A PATHETIC ATTEMPT BY ABSA TOF SAVE FACE.
KH
Kelly H's update06 Nov 2020, 15:51
Reviewer Update
It takes a lot to get the attention of Absa. I see how quick they act once on hello Peter. Pity it does not impressed me the stress and time wasted. I hope millions of political see this failed ABSA BANK AND HORRIBLE EXPERIENCE AND STAFFLINT IMPERSONATING MANAGERS AND CUTTING MY CALLS WHEN I ASK FOR A MANAGER. IT IS DISGRACEFUL. AND RUNNING AROUND AFTER I LODGE HELLO PETER AND CALL HEAD OFFICE IS A PATHETIC ATTEMPT BY ABSA TOF SAVE FACE.