Clueless, bad attitude, dont care mentality consultants.

I have had it up the highest level with this Absa branch in braamfontein @JD house! none of the consultants know how the cashsend works in terms of it affecting your daily limits, had to find out the hard way and ended up having to pay charges amounting to R200 on a withdrawal. If I was told this before hand then I would have avoided this mess. It's as if they tell you something and when you prove to them it's wrong they just say "well that's what it is then". When another consultant who is new "Anele Nene" tried to assist the senior or I believe older consultant who didn't help me initially intervened and said "I told you to just withdraw inside". I mean who's money is it who will pay these charges? the fact that the system is not co-operating should not be my problem. BAD MANNERED