RT
Riaan T
1 reviews | Active since Apr 2015
17 Jan 2023, 10:08
Clueless Absa
Absolutely Pathetic. First they report wrong information to the credit bureaus, when i as a client question it, i get told to phone 6 x credit bureaus, according to N Goncalves, for the correct information and prove to Absa that the information is incorrect. Absa reports the information, so they need to fix this mess.
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
17 Jan 2023, 13:35 Dear Riaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani Hlungwane Absa Bank Ltd
Best regards,
Absa's reply17 Jan 2023, 13:35
Official
Dear Riaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***7. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani Hlungwane Absa Bank Ltd
Best regards,
Absa's replyOfficial
17 Jan 2023, 13:44Your concerns are very important to us and we sent an email requesting you to please briefly tell us what exactly you are disputing on your credit bureau record as well as the account number concerned for us to assist further. Please reply by email. Thank you.
Best regards,
Absa's reply17 Jan 2023, 13:44
Official
Your concerns are very important to us and we sent an email requesting you to please briefly tell us what exactly you are disputing on your credit bureau record as well as the account number concerned for us to assist further. Please reply by email. Thank you.
Best regards,
RT
Riaan T's updateReviewer Update
18 Jan 2023, 08:23Good day Basani
I have sent you an email as requested with all the information.
I have sent you an email as requested with all the information.
RT
Riaan T's update18 Jan 2023, 08:23
Reviewer Update
Good day Basani
I have sent you an email as requested with all the information.
I have sent you an email as requested with all the information.
Absa's replyOfficial
18 Jan 2023, 12:10Hi Riaan,
Thank you so much for the email.
The file has already been sent off and we will get back to you. Thank you...............
Thank you so much for the email.
The file has already been sent off and we will get back to you. Thank you...............
Best regards,
Absa's reply18 Jan 2023, 12:10
Official
Hi Riaan,
Thank you so much for the email.
The file has already been sent off and we will get back to you. Thank you...............
Thank you so much for the email.
The file has already been sent off and we will get back to you. Thank you...............
Best regards,