1 reviews | Active since Sept 2014

27 Jun 2016, 13:21

Closure of Credit Card

<p>I have been trying since the 25th of April 2016 to CLOSE my Absa Credit Card Acct. The Account was paid in full and various e-mails were sent to Absa without ANY REPLY FROM THEM.</p> <p>I confirmed telephonically on the 27th of May 2016 that my account was CLOSED, but Absa still put charges on my account on the 1st of June 2016.</p> <p>Absa is quick to respond with a query reference number but NEVER follow up on these queries.</p> <p>I truly wish this report on Hello Peter will end up on somebody's desk at ABSA that has some BRAINS as I truly believe the staff at Absa Credit Card Division is totally *********** !!!!!!</p> <p>Hoping this issue will be solved soon.</p>

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Replies (1)
Absa
Absa's reply28 Jun 2016, 09:44
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd