CO
Colin O

1 reviews | Active since Jan 2012

18 Sept 2015, 06:41

Closure of Account

I've been an ABSA client all my life, but after very bad Private Banking Services and escalating banking costs I decided to part ways with ABSA.<br> <br> I've contacted my Private Banker, Gys Holtzhausen to close my accounts, he has in turn passed me on the Private Assist Team.<br> <br> The first request to close my Garage / Credit Card Account was on the 23rd June 2015, the account is still open.<br> The second request to close my Garage / Credit Card Account was on the 13th July 2015, the account is still open<br> The third request to close my Garage / Credit Card Account was today the 18th September 2015, maybe 3rd time lucky??<br> <br> And still ABSA wonder's why they lost a client of 20+ years......

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Replies (1)
Absa
Absa's reply18 Sept 2015, 09:31
Official
Hello ColinO,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd