JP
Johan P

1 reviews | Active since Jan 2014

17 Jun 2015, 12:24

Closing of account

I asked ABSA to close my savings account during the last quarter of 2014. This has never been done and they keep on sending me text messages requesting money to be deposited into this account as it is dormant and attracting bank charges. When I called the call centre this afternoon I was asked to go into an ABSA branch again to close the account. I refuse to do so as I do not have the time. I would like to request that this account be closed without having to visit a branch.

0
Replies (1)
Absa
Absa's reply17 Jun 2015, 14:53
Official
Hello 5starbrands,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd