U1
Unsatisfied 1

1 reviews | Active since Dec 2011

07 Mar 2017, 16:52

Closing of account

<p>To whom it may concern</p> <p> </p> <p>I have been trying to close my ABSA bank account for the last 2 weeks. Why, you wonder.... because ABSA is not a Bank that can serve me. Every time I need to go to the Bank, they are closed. You want us to invest, for us to invest in your Bank, we need to work. When I am done with work, your staff close the door in my face and say...sorry, we close at 3:30!!!!! 3:30!!!!! How is anyone able to get to the bank. Which business works until 3:30? Please have someone contact me to close my account. I don’t want to hear that only the Branch can close my account. Make a plan. I also want the remaining funds in my account delivered to me.</p> <p> </p>

0
Replies (1)
Absa
Absa's reply08 Mar 2017, 12:01
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd